Golf Clubber - Privacy policy

Last updated: 29th September 2025

We are Golfclubber, organisers of the Golfclubber Festival and related events. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for our mailing list, or interact with our marketing.

If you have any questions, email us at: info@golfclubber.co.uk

Information We Collect

We collect personal information when you:

• Join our mailing list or sign up for updates

• Interact with our website, ads, or emails

• Contact us directly

The types of information we may collect include:

• Identity and contact details: Name, email address, phone number (if provided).

• Marketing activity and preferences: Your interactions with our emails or ads, including email opens, clicks, and preferences tracked by HubSpot and Mailchimp.

• Website and device data: IP address, device type, cookie identifiers, browser type, and website interaction history.

• Payment data: If and when tickets are sold, payments will be handled securely by our ticketing/payment partners. We will not store or process payment card details directly.

How We Use Your Information

We use your personal data to:

• Provide event information and manage your participation

• Send you service updates and visitor information

• Send you marketing about Golfclubber events (via HubSpot and Mailchimp, where you’ve consented or where we rely on legitimate interest)

• Tailor and measure ads via platforms like Meta, Google, and TikTok

• Analyse website and email performance to improve our services

• Comply with legal obligations

Lawful basis for using your information

We only use your data when we have a valid legal reason:

• Contract: To provide the service you’ve requested (e.g., sending you ticket information).

• Legitimate interest: To promote future Golfclubber events you may be interested in. You can opt out at any time.

• Consent: Where you opt in to receive marketing or accept cookies.

• Legal obligation: To meet legal or regulatory requirements.

Marketing

If you’ve signed up for updates, we may contact you by email about Golfclubber events. You can unsubscribe at any time using the link in every email.

We do not knowingly market to children.

Cookies and tracking

We use cookies and tracking technologies including:

• Meta (Facebook) Pixel

• Google Analytics and Ads

• TikTok Pixel

• HubSpot tracking

• Mailchimp tracking pixels (in email campaigns)

• Session and performance cookies

Some cookies are essential for the site to function. Others (analytics/advertising) require your consent. You can manage preferences via our cookie banner or your browser settings.

Sharing your information

We only share your information with trusted service providers who help us deliver our services, including:

• HubSpot (CRM and email platform)

• Mailchimp (email campaigns and tracking)

• Meta, Google, TikTok (advertising and analytics)

• Website and hosting providers

We never sell your personal data.

International transfers

Some of our providers (e.g., HubSpot, Mailchimp, Meta, TikTok) may process data outside the UK/EEA. When this happens, we use legally approved safeguards, such as Standard Contractual Clauses, to keep your data protected.

How long we keep your data

We keep your personal data only as long as necessary. For example:

• Email data is retained until you unsubscribe or for up to 2 years after your last interaction.

• Cookie data is retained according to platform settings.

• If you request deletion, we will remove your data sooner.

Your rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to how we use your data

• Withdraw consent at any time

• Request a copy of your data in a portable format

To exercise any of these rights, contact us at: info@golfclubber.co.uk

If you are unhappy with how we’ve handled your data, you also have the right to complain to the Information Commissioner’s Office (ICO):www.ico.org.uk/make-a-complaintHelpline: 0303 123 1113

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@golfclubber.co.uk
• By visiting this page on our website: golfclubber.co.uk